Who we are

EngageFlow is a digital download shop operated by EngageFlow. This policy explains what we collect when you browse or buy.

What we collect

• Order details — email, product purchased, amount, currency, and payment status.
• Delivery data — order tokens, download or license assignment records needed to fulfill your purchase.
• Technical data — basic server logs, device/browser signals, and (if enabled) analytics such as Google Analytics.
• Payment data — handled by our payment providers. We do not store full card numbers on our servers.

Why we use it

• Fulfill and support your order
• Prevent fraud and abuse
• Improve the shop and measure traffic (when analytics is on)
• Meet legal and accounting requirements

Sharing

We share data only with processors needed to run the shop (hosting, email, payments, analytics if configured). We do not sell your personal information.

Retention

Order and delivery records are kept as long as needed for support, fraud prevention, and legal obligations. You can ask us about deletion where the law allows.

Cookies and similar tech

We use cookies or local storage required for checkout, security, and (optionally) analytics. You can control cookies in your browser; blocking essential ones may break checkout.

Your choices

Contact us to request access, correction, or deletion of personal data we hold about you, subject to legal exceptions (for example active fraud review).

Contact

Privacy requests: hello@engageflow.media

Operated by EngageFlow — engageflow.media.